A member reached out when her 1-year-old son, who had difficulty breathing, was diagnosed with softening of the tissue over his voice box, and his local doctor suggested a procedure to further evaluate his symptoms.
She was paired with a top 2nd.MD Specialist who reviewed the child’s medical records, noting several possible alternative diagnoses to be considered. The specialist suggested the member discuss the alternate possibilities with the local provider as well as other tests that could be performed prior to any invasive intervention.
The member was thankful for the specialist’s compassion in taking the time to thoroughly answer her questions. Upon follow-up, she said that with the 2nd.MD specialist’s insight, her son had the correct tests performed and was now on the right treatment path for his condition.