Changing Lives Together

Join The 2nd.MD Team

National Account Executive
Company Description:

2nd.MD is an innovative, fast-growing, technology-driven healthcare services company that has rapidly become the largest provider of second opinion services in America. We provide our members the ability to connect to the best doctors in the world via our proprietary technology platform, rendering expert medical second opinions to anyone battling pain or disease. Our internal team delivers a concierge experience, from initial contact through medical records retrieval and storage to video consult scheduling and post-consult follow-up. Our clients include Fortune 50 companies and some of America's largest healthcare plans. 

We are a passionate group of individuals who get excited about using technology to revolutionize healthcare.  You will be joining the company at a fascinating time in the company history as we scale up for rapid growth. You will have a first-hand role in supporting 2nd.MD to deliver excellent care and save lives. 

Our company mission is to make it unthinkable to battle pain or disease without the help of 2nd.MD. Our purpose is to save and improve lives, every day. In everything we do, we strive for our service to be warm, effortless and momentous in the lives of those we help. If this speaks to your character and interests, we would love to hear from you.

To learn more, check out our company page and watch the videos on our home page found here;

Job Description:

The National Account Executive is responsible for oversight, performance, and retention of key 2nd.MD customer relationships in the health plan line of business.

Location: USA

Reports To: Director - Health Plan Relationships


  • Achieving overall and account specific budgeted service utilization
  • Developing and maintaining close business relationships with clients
  • Strategic planning, execution, and follow up of customized account initiatives
  • Interfacing with senior decision makers in the healthcare landscape
  • Oversee quarterly and yearly client reports for accounts
  • Responsible for client renewals (e.g. contracting, pricing, new terms)
  • Support sales team at prospective client meetings as a subject matter expert on the client management function of 2nd.MD

Skills and Qualifications:

  • Experience with a high growth company in the benefits or healthcare space, a commercial healthcare carrier or a benefits consulting/brokerage firm is preferred, but not required.
  • 7 years account management/health plan/ benefits experience
  • Demonstrated track record of client retention and inside sales growth
  • Analytical abilities and problem-solving skills
  • Excellent communication, interpersonal, and public speaking skills
  • Bachelor’s Degree

Physical Demands/Working Conditions

  • This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
  • This is a full-time position, and general hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m.
  • Travel is national as needed, approximately 30%, but may vary over time.
Additional Information:

All your information will be kept confidential according to EEO guidelines.