Disincentives to Lower MSK Surgeries and Costs
Millions of people suffering from injury or long lasting musculoskeletal (MSK) end up seeing an orthopedic specialist and considering surgery. But exercise, physical therapy, and medication often work just as well.
Knowing this, a Fortune 50 gas and oil company with a high number of MSK surgeries required employees who were having a hip, back, knee, or spine procedure to have a 2nd.MD expert medical consultation. If they chose not to, they received a $400 penalty.
Employees were connected to a leading specialist for a one-on-one virtual consultation on average within 1.53 days. Speed is always important, but time is especially critical when surgery is already scheduled. 2nd.MD handles all the details, from release of information, collection of pertinent medical records, and scheduling the call between the specialist and employee.
Those who participated said they had never received such personalized attention and understood their condition and treatment options much better after their call with the specialist. The employer saw the following results:
- 25% of surgeries were cancelled
- 28% of consultations led to an alternate diagnosis
- 79% of employees received improved treatment plans
- Average cost savings per case was $4,500
- The employer realized $7 million in cost savings from 1/17 – 12/19
Millions think surgery is the only answer to musculoskeletal (MSK) pain or injury. But other therapies often work just as well. Many employees who were required to have an expert medical opinion before an MSK surgery learned just that, canceling surgery or choosing alternate treatment. The employer realized $7 million in savings.
What does a company that prides itself on rewarding its diverse and talented workforce with an array of benefits do when they see musculoskeletal (MSK) conditions accounting for nearly 15% of their healthcare spend? They add a new expert medical opinion solution that resulted in saving millions of dollars and improving the health of their employees.
Finding a partner that fits in with your other health benefits vendors doesn’t have to be difficult. But you need to do some research before you begin. By focusing on how well your new partner will integrate with your other vendors, you can determine if it will be a good fit.