PRIVACY POLICY

Last Updated January 1, 2021

1. INTRODUCTION

We, Innovation Specialists, LLC d/b/a 2nd.MD and its subsidiaries and affiliates, including 1st.MD (“2nd.MD”, “we,” “our”, or “us”) are committed to maintaining robust privacy protections, and your privacy is important to us. This Privacy Policy describes the types of Your Information (defined below) we may collect, use and disclose when you (“you”, “User”) visit or use our online interfaces, products, services, websites, mobile applications and other service offerings (collectively referred to as the “Service(s)”) owned and operated by 2nd.MD.

This Privacy Policy applies to:

By using our Services, you are accepting the practices described in this Privacy Policy, and you agree to be bound by our Terms of Use. If you choose not to provide us with Your Information that is necessary for the provision of our Services, you may not be able to use our Services, or certain components of our Services.

Please note that this Privacy Policy may change from time to time (see Changes to this Privacy Policy), so please check this Privacy Policy periodically for updates.

2. PROTECTED HEALTH INFORMATION

To the extent we encounter your Protected Health Information (“PHI”) in connection with your use of the Services, PHI is instead governed by the Health Insurance Portability and Accountability Act (“HIPAA”). Therefore, we are legally required to treat your PHI confidentially in accordance with HIPAA and the privacy contracts we entered into with your employer and/or health plan.

3. TYPES OF YOUR INFORMATION

When you utilize our Services, we collect two different types of information: “Personal Information” and “Analytics Information.” Depending on your state laws, Analytics Information may also be considered Personal Information, and therefore we collectively refer to both types as “Your Information” for purposes of this Privacy Policy.

4. HOW WE ACQUIRE YOUR INFORMATION

We may collect or generate Your Information in a variety of ways, including but not limited to the following:

Tracking Technologies

In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the referring URL), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information.

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a User’s browser from our servers and are stored on the User’s computer hard drive. Sending a cookie to your browser enables us to collect Your Information and keep a record your preferences when utilizing our Services, both on an individual and aggregate basis. Most internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent.

Certain pages on our websites or applications contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

We may also use third party analytics services such as Google Analytics or Google Adsense to collect information about how you use and interact with our Services. Google Analytics uses cookies to help the Site analyze how Users use the Services. You can find out more about how Google uses data by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics, please visit Google’s website and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html

5. HOW WE USE YOUR INFORMATION

We may use Your Information for the following purposes:

6. WHEN WE MAY SHARE OR DISCLOSE YOUR INFORMATION

We may disclose Your Information in the following ways:

We may also share Your Information with other trusted business partners and service providers that we collaborate with or hire to perform services on our behalf. We enter into written contracts with these parties to ensure they handle Your Information appropriately. For example:

7. YOUR INFORMATION CHOICES AND RIGHTS

Depending on what state you reside in and what Services you utilize, you may have certain rights with respect to Your Information. If you have any questions about Your Information choices or rights, please reach out to us (see Contact Us).

8. CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”)

We do not knowingly or intentionally collect or maintain personally identifiable information from persons under 13 years old, and no part of our Services are directed to persons under 13. If you are under the age of 13, you may only use our Services with the supervision and consent of your parents or legal guardians, and in accordance with our Terms of Use. If 2nd.MD learns that personally identifiable information of persons less than 13 years old has been collected without verifiable parental consent, then we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained a 2nd.MD account, then please alert us and request that we delete that child’s personal information from our systems (see Contact Us)

9. LINKS TO THIRD PARTY WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. We encourage our users to read the privacy statements of other websites before proceeding to use them.

10. SECURITY OF YOUR INFORMATION
11. CHANGES TO THIS PRIVACY POLICY

2nd.MD reserves the right to change the terms of our Privacy Policy at any time. Any new Privacy Policy will be effective for Your Information that we maintain at that time. We will provide you with a copy of the revised Privacy Policy by posting a copy through our Services. The date this Privacy Policy was last revised is identified at the top of the page.

12. CONTACT US

If you have questions or would like more information about Your Information and your rights, please contact us by e-mailing Privacy@2nd.MD, or through the “Contact” or “Support” functions on our Services. If you believe we have violated your privacy rights, you have the right to file a complaint in writing with our Privacy Officer at Legal@2nd.MD. We will not retaliate against you for filing a complaint.