A Second Opinion When You Need It Most.

Our Services

We believe empowered members are the future of healthcare. 2nd.MD exists to champion your voice when you have to make an important medical decision. Our Care Team will put you at the center of your medical care by coordinating all the details; from obtaining your records, connecting you with an expert, to sending you follow up notes and in-network referrals. Once you start with 2nd.MD, you are never alone dealing with your diagnosis.

Concierge Care
Distinguished Network
Medical Records
Virtual Consults
Follow-Up Notes
Local Referrals
WE PROVIDE SUPPORT FOR ANY CONDITION

You’ll start with one of our Care Team Nurses who will help you connect with the best board-certified, leading doctor for your condition. Our nationwide network of experts have advised members in thousands of unique healthcare situations. We have the ability to support your treatment plan, regardless of how rare or challenging, so you can focus on getting better.

Within days, 2nd.MD will collect your pertinent medical records and imaging and connect you via phone or video to a world-class specialist, uncovering all the possibilities and taking control of your health outcome through local and national in-network referrals. 2nd.MD understands the importance of sharing the decision-making process with you, as opposed to clinicians making decisions on your behalf, we are here to help you take the next best step for you and your family.

WHY WOULD I USE 2nd.MD?

If you find yourself asking questions like:

  • Do I have the right diagnosis?
  • Am I on the best treatment path and medications?
  • Is this surgery or procedure the best option for me?
  • How can I find the best local doctor for my medical needs or my surgery?

Then 2nd.MD will get you the help and answers you need. We are transforming the conversation between doctors and patients by providing expert knowledge to you in the comfort of your home. Contact our Care Team here.

82%

of consults result in alternate treatment

24%

of consults lead to an alternate diagnosis

29%

of surgery consults result in surgery cancellation

Frequently Asked Questions
Our members have found 2nd.MD services valuable for many reasons, including:
  • Helping them make better choices when faced with important healthcare decisions such as; giving them more than one treatment option, helping them understand the benefits and risks of each, and increasing member’s confidence that they are moving forward with the right treatment decision.
  • Avoiding unnecessary or ineffective surgeries and giving them less invasive options to try first.
  • Improving consensus between patient and physician on treatment options.
  • Helping people get well!
  • 82% of our consults result in improved treatment plans.
  • 29% of our surgery consults give people a better (and less drastic) alternative to surgery.
  • 24% of consults lead to an alternate diagnosis.
Expert Video Consultations: 2nd.MD provides video consultations with leading medical experts for second opinions and treatment plan reviews. No travel. No hassle.

Personalized Local Support: 2nd.MD can help members find a high-quality, local physician that is in-network and perfect for a member’s medical situation.

Text-a-Clinician: 2nd.MD provides the ability to text with our team through the 2nd.MD app when having a question about a new diagnosis or an existing condition. This service is not available to treat acute illnesses or prescribe medication.
2nd.MD works with top physicians across the country who are world-class medical experts. Our specialists are leaders in their fields. They are teaching at top medical institutions, leading cutting-edge research, pioneering new surgical techniques, and naming diseases. They have trained and worked at some of the country’s most elite institutions, such as Cleveland Clinic, Boston Children’s Hospital, and Hospital for Special Surgery.
We have  never had a case we couldn’t handle. Our broad national network gives us the ability to set up consultations in every medical specialty and subspecialty.
Yes, you can. Your preference and your goals for the consultation are very important in helping us select the right expert(s) for you. In most cases, we offer a choice of two elite specialists from which to choose.
Yes! When you are connected with a Care Team Nurse upon registration, they will collect your preferences for the consult. This includes the type of consult (i.e. a phone or video consultation) and the preferred times and days for you. Family members and your current treating physician can also join the consult if you’d like them to.
Yes! Your Care Team Member will ensure all your medical records are collected through our secure, digital, HIPAA compliant platform. This process averages 2-3 days. You will not have to worry or be hassled by paperwork - we do all of that! We strive to make this a stress-free process for you.
After your consult, the specialist will provide you with a written summary of your consultation with recommendations to discuss with your treating physician. Your Care Team Nurse will followup with you to ensure you achieve your desired outcome. Should you need to find a new in-network, local doctor to assist you with your next steps, our team will help you identify a new doctor in your area. We will:
  • Confirm the doctor is accepting new patients
  • Verify the doctor accepts your current medical insurance and is in-network.
  • Ensure the next available appointment is within a reasonable time period.
  • Secure prioritized or expedited appointments for clinically time-sensitive conditions.
  • Facilitate timely, accurate and efficient transfer of records and consultation summary to the new doctor/facility.
  • Facilitate peer-to-peer discussions between local, treating physician and the 2nd.MD expert if/when necessary.
Our service is at no cost to you if you are enrolled with a participating organization/employer as part of your benefits package. Many people have our service through their insurance carrier and don't even know it! Contact us here to find out if you are covered, or if you are unsure about your membership.

If you are interested in your organization/employer offering the 2nd.MD service as part of their benefits package, please contact us here.

If you are not enrolled with a participating organization, there is a $4,000 cost per consult.
You can activate your membership here or simply call us at 1.866.841.2575. If you have received our services as a benefit through your employer, there is a direct portal address link to activate your membership on the back of your member ID card. You can also download our app to activate your membership.

I’m still unsure and want to know more, who can I speak to? You can call and speak with a Care Team member at any time at 1.866.842.1141 to learn more or to request more information.
2nd.MD is available at no cost
to benefit holders

The benefits of 2nd.MD are available to both members and individuals who require specialized medical consultations. The logistics of obtaining a second opinion can be challenging, and even with health insurance the cost can run into the tens of thousands of dollars. 2nd.MD can give you the peace-of-mind you need to face the challenges of critical health concerns, and we can do it in the most cost-efficient way possible.

Individuals please call 866-841-2575 for more information on services and pricing.

WE'RE LOOKING FOR THE WORLD'S FINEST DOCTORS

2nd.MD is committed to ensuring our members receive educational virtual second opinions from world-class thought leaders. To achieve this aim, 2nd.MD is very particular regarding the specialists we select to participate in our panel. Each of our specialists undergo an initial review and are analyzed by factors including, but not limited to, years of practice, research and academic publications, educational pedigree, awards received, and academic appointments. Specialists must score above an elevated threshold to participate in our program and cannot have any board sanctions or license restrictions. If you are interested, please email specialists@2nd.md. One of our Physician Engagement Specialists will reach out to initiate the review process.

If you are currently a specialist on our panel and need to reach a 2nd.MD team member, please contact our Technical Monitor Support line at: 1.866.410.8629 or Monitors@2nd.MD