Our services

Access to the nation’s leading medical expertise

2nd.MD provides convenient virtual access to experts from top national institutions who are leading the research, clinical trials, and next generation of health care. Whether it’s a new diagnosis, upcoming surgery, or questions about a chronic condition or pain, we help you on your healthcare journey.

Expert Medical Opinions

At 2nd.MD, we connect you with compassionate, skilled nurses and board-certified, leading doctors across the country for an expert medical consultation via phone or video. 2nd.MD expert specialists can help you:


Understand a new or chronic diagnosis and treatment options


Learn about new breakthrough treatments and trials specific to your condition that may not be known by a local provider


Understand if a recommended surgery is the best option and understand alternative options

About the specialists that work with 2nd.MD

We have an extensive network of doctors across thousands of specialties and subspecialties, ensuring you'll be connected with a physician who's an expert in your condition. You can be sure the specialist you talk to will be one of the nation’s best because we choose them based on their years of practice in their niche subspecialty, research, and academic publications.

2nd.MD by the numbers

Source: 2nd.MD Book of Business Statistics 2021


The average number of minutes a member talks to one of our expert physician specialists via phone or video call from the comfort of their own home.


Our NPS score. Net Promoter Score ranges from -100 to 100 and measures customer loyalty and willingness to recommend a brand.


The percent of members who say that receiving a consult increases their appreciation of their company’s benefits.


The percentage of consults that lead to an alternative treatment plan.


The percentage of consults that lead to an alternate diagnosis.


The percentage of consults that lead to voluntarily canceled surgeries.