Team Spotlight

Monica – Health Information Specialist

Health Information Specialist

As a Certified Medical Assistant with a Bachelor of Science in Health from Texas A&M University—Gig ’em Aggies—we are excited to have Monica on our team as a Health Information Specialist! Her knowledge, passion, and caring spirit has been a great addition!

What do you do as a Health Information Specialist?

“I help collect records for cases I am assigned to and help with late shift duties such as completing after-hours ROIs. Periodically, I work with international cases.”

Why do you do what you do?

My passion in life is always to help others any way I can. I have been in the medical field for six years and I really can’t see myself being in another profession.”

What do you enjoy most about what you do at 2nd.MD?

I enjoy knowing that we help put people’s doubts and uncertainties to rest. I admire this company for its transparency and integrity to keep members feeling safe and genuinely cared for. This is something that people cannot always count on when recommendations are being made about their diagnosis and treatments. 

How long have you worked at 2nd.MD?

“I have been with 2nd.MD since March 2019″

What are your hobbies and interests?

“My hobbies are visiting my friends and family and having small get-togethers as often as possible. Traveling has always been a big part of my life and seeing different cultures. I also have this tiny obsession with crime shows and documentaries.” 

What are your goals for the future?

“I hope to grow in my career to where the work that I do has a bigger and bigger impact on the people that I am helping. Also, maybe a kid or two later down the line, who knows?”



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